Cookie Policy
1. What are cookies
Cookies are small text files placed on your device when you visit a website. They allow a site to remember your actions and preferences over time, and are used across almost every website on the internet, including courseplus.co.uk.
2. How we use cookies
We use cookies to keep you logged in while you move between pages, remember your currency and language preference, process payments securely, understand how the Platform is used so we can improve it, and, where you've consented, measure the effectiveness of our marketing.
3. Types of cookies we use
Strictly necessary
These cookies are essential for the Platform to function and cannot be switched off. They're usually only set in response to actions you take, such as logging in or adding a course to your basket.
| Purpose | Example | Duration |
|---|---|---|
| Session & login | Keeps you signed in as you browse | Session / up to 30 days ("remember me") |
| Basket & checkout | Remembers items in your cart during checkout | Session |
| Payment security | Set by Stripe to process payments securely and prevent fraud | Varies by provider |
Functionality
These cookies remember choices you make to give you a more personalised experience.
| Purpose | Example | Duration |
|---|---|---|
| Preferences | Remembers your currency (£ GBP) and language setting | Up to 12 months |
| Course progress | Resumes video/lesson playback where you left off | Up to 12 months |
Performance & analytics
These cookies help us understand how visitors use the Platform, so we can improve course discovery, page load times, and overall usability. Data is aggregated and does not directly identify you.
| Purpose | Example | Duration |
|---|---|---|
| Analytics | Tracks page views and navigation paths to improve the site | Up to 24 months |
Targeting & advertising
These cookies are used to measure the effectiveness of our own marketing campaigns (for example, understanding which channel brought you to the Platform). We only set these where you've given consent via our cookie banner.
| Purpose | Example | Duration |
|---|---|---|
| Campaign tracking | Attributes a course purchase to the marketing channel that referred you | Up to 90 days |
4. Third-party cookies
Some cookies are set by services we rely on to operate the Platform, rather than by Course Plus directly. These include:
- Stripe — for secure payment processing at checkout
- Video hosting provider — to deliver course video content reliably
- Analytics provider — to measure site usage in aggregate
These third parties may set their own cookies subject to their own privacy and cookie policies, which we encourage you to review.
5. Managing your preferences
You can also control or delete cookies through your browser settings. Most browsers allow you to refuse all or some cookies, or alert you when a website sets or accesses cookies. Note that blocking strictly necessary cookies will prevent core features, such as logging in or checking out, from working correctly.
6. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements. The "Last updated" date at the top of this page reflects the most recent revision.
7. Contact us
Questions about our use of cookies can be directed to privacy@courseplus.co.uk, or via our Contact page.