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Winning Communication Skills for Telephone, Conference Calls

Winning Communication Skills for Telephone Conference Calls
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Course Overview:

Mastering communication over telephone and conference calls is essential in today’s professional world. This Course Plus program equips participants with actionable skills for professional phone communication, ensuring you leave a lasting impression on clients, colleagues, and business partners. From planning your phone environment to optimizing video call presence and delivering soothing voicemail messages, this course addresses all aspects of telephone and virtual communication. Tailored to both seasoned professionals and beginners, the course provides strategies to excel in every business communication scenario.

Why Enroll in this Course?

Are you ready to elevate your telephone and conference call skills to a professional level? With Course Plus, you’ll gain proven strategies to look and sound confident on every call, whether it’s a Skype meeting or a voicemail message. Learn how to optimize your phone environment, choose the best times to contact clients, and create professional voicemail messages that leave an impact. Designed to fit various professional needs, this course empowers you with techniques for seamless communication across generations and cultures. Say goodbye to unprepared calls and hello to confident, polished conversations that boost your business success. Enroll today and become a master communicator for all business situations.

Investment Value:

  • Gain lifelong telephone and conference call communication skills.
  • Increase client satisfaction with professional and clear communication.
  • Improve your ability to schedule and conduct meetings efficiently.
  • Avoid common pitfalls like waking clients due to time zone misunderstandings.
  • Enhance your career with polished communication techniques for every scenario.

Technical Specifications:

  • Accessible on mobile, tablet, and desktop devices.
  • High-quality video tutorials.
  • Voice modulation and clarity improvement tips included.
  • Real-life scenarios for voicemail, video calls, and conference meetings.
  • Certification of completion to showcase your professional development.(on demand)

Learning Outcome ​

  • Confidently manage and conduct professional phone and video calls.
  • Optimize your phone environment for productivity.
  • Understand and practice correct voicemail etiquette.
  • Avoid phone-related communication errors with clients and colleagues.
  • Choose the perfect time for calls, considering time zones and preferences.
  • Deliver clear, professional messages on the first attempt.
  • Create impactful voicemail recordings for business success.
  • Use your phone as a powerful tool for business growth.
  • Balance professionalism and accessibility across generational preferences.
  • Manage client relationships through effective communication.

Conclusion

With Course Plus, mastering winning communication skills for telephone and conference calls has never been easier. Gain the confidence to excel in every call, voicemail, or video meeting with strategies that work across industries and roles. Enroll today and transform your business communication skills for lasting success.

Next Steps:

  • Register on Course Plus platform
  • Access course materials
  • Join community discussions
  • Earn certification

Course Curriculum

WINNING COMMUNICATION SKILLS FOR TELEPHONE, CONFERENCE CALLS

  • Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
    02:00
  • Never Confuse Personal Phone Use with Business Telephone Use Again
    03:00
  • Why Your Phone is the Best Secret Business App Ever
    03:00
  • Planning Your Successful Phone Environment
    08:00
  • Final Preparation for Your Successful Phone Meetings
    02:00
  • Making Sure Your Phone Passes Your Friend Test
    04:00
  • Planning for Winning Conference Calls
    04:00
  • Look Prime Time Ready for Your Video Calls
    08:00
  • Placing Phone Calls Like the Consummate Professional
    03:00
  • Always Knowing the Best Time to Call Clients and Prospects
    01:00
  • Now You will Never Wake Up a Client in the Middle of the Night
    03:00
  • Answering the Phone so Everybody Knows You are Ready for Business
    03:00
  • No Such Thing As Answering The Phone Too Quickly These Days
    02:00
  • Your Clients Will Never Think You are Screaming At Them Again
    03:00
  • Knowing How to Sound Your Very Best – Every Time
    06:00
  • The Right Way to Put Someone On Hold
    01:00
  • Making Sure They Only Hear the Magic of Your Voice
    02:00
  • Being a Professional to Every Generation, Regardless of Your Own Preferences
    06:00
  • Voicemail That Soothes, Not Angers
    11:00
  • Best Voicemail Messages for Success
    04:00
  • Take 1, Take 2, Take 3 Until You Get It Right
    03:00
  • Never Be Busy for Clients and Bosses Again
    02:00
  • Making Your Phone Disappear At the Perfect Moments
    06:00
  • Tit for Tat and Text for Text
    02:00
  • Better Than the Best Hollywood Goodbyes
    01:00
  • Conclusion – You Are Now a Master of the Telephone for Every Business Situation
    01:00

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£14.99 £110.99
£14.99 £110.99

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Material Includes

  • 24/7 Support
  • Online e-learning platform
  • Interactive modules
  • Video-based instruction
  • Practical exercises
  • Certification (on demand)
  • Assessment on demand

Requirements

  • Minimum age: 18 years
  • Access to a computer with internet
  • Willingness to learn and engage

Target Audience

  • Professionals looking to improve their telephone and virtual communication skills.
  • Entrepreneurs aiming to leave a positive impression on clients.
  • Customer service representatives seeking to refine their phone etiquette.
  • Sales professionals wanting to enhance call-based prospecting.
  • Remote workers needing to excel in virtual meetings.
  • Students preparing for professional communication roles.
Course Plus certificate showcasing CPD QC accreditation, representing achievement in professional development and skill enhancement
Course Plus transcript showcasing course completion details and CPD accreditation
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