Handling Difficult Conversations





Course Overview:
Master the art of navigating challenging conversations with the “Handling Difficult Conversations” course on Course Plus. This comprehensive program empowers individuals with the skills and techniques to approach tough discussions with confidence and professionalism. From identifying hidden costs and opportunities to pre-empting conversations and addressing logical fallacies, this course covers every essential aspect. Engage with interactive lessons, quizzes, and real-life scenarios to refine your approach and achieve constructive outcomes in any situation.
Why Enroll in this Course?
Enrolling in the “Handling Difficult Conversations” course on Course Plus is your gateway to building stronger interpersonal skills and fostering positive relationships. Difficult conversations are unavoidable in both professional and personal settings, but mastering them can transform challenges into opportunities for growth. This course offers actionable strategies to address misunderstandings, resolve conflicts, and communicate effectively under pressure. With insights into logical fallacies and effective responses, you’ll be equipped to maintain control and clarity in every interaction. Course Plus ensures a seamless learning experience with engaging content and practical tools to apply immediately. Unlock the potential to lead with confidence and inspire meaningful change through powerful communication.
Investment Value:
- Gain lifetime access to the course content for ongoing learning.
- Learn from experienced communication experts.
- Interactive quizzes and real-world scenarios for practical application.
- Affordable pricing with high ROI in personal and professional settings.
- Flexible, self-paced learning to fit into your busy schedule.
Technical Specifications:
- Accessible on desktop, tablet, and mobile devices.
- Includes video tutorials, interactive quizzes, and downloadable resources.
- Fully responsive design for a seamless learning experience.
- Progress tracking and completion certification.
- Compatible with all major browsers and operating systems.
Learning Outcome
- Understand the importance of addressing difficult conversations.
- Identify hidden costs and opportunities in challenging discussions.
- Develop skills to pre-empt and prepare for tough conversations.
- Recognize and counter common logical fallacies effectively.
- Craft thoughtful and impactful responses during disagreements.
- Enhance critical thinking and problem-solving capabilities.
- Build confidence in addressing sensitive or high-stakes topics.
- Improve relationships through clear and empathetic communication.
- Implement strategies to de-escalate conflicts constructively.
- Strengthen leadership skills in diverse environments.
Conclusion
Transform your communication skills with the “Handling Difficult Conversations” course on Course Plus. Designed to address real-world challenges, this program equips you with practical tools to turn tough conversations into successful outcomes. Take the first step towards mastering communication and fostering positive change today.
Next Steps:
- Register on Course Plus platform
- Access course materials
- Join community discussions
- Earn certification
Course Curriculum
WHY YOU NEED TO HANDLE IT
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The Hidden Cost vs the Opportunity
08:00 -
Pre-empting the Conversation
07:00
PICKING HOLES IN THE ARGUMENT
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Logical Fallacies
15:00 -
Responding
09:00 -
Which one is which?
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Quick Quiz
04:00 -
Sources of Reference
05:00
FINAL THOUGHTS
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Conclusion
03:00
Student Ratings & Reviews
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LevelIntermediate
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Duration51 minutes
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Last UpdatedMarch 5, 2025
A course by
Material Includes
- 24/7 Support
- Online e-learning platform
- Interactive modules
- Video-based instruction
- Practical exercises
- Certification (on demand)
- Assessment on demand
Requirements
- Minimum age: 18 years
- Access to a computer with internet
- Willingness to learn and engage
Target Audience
- Managers
- Team leaders
- HR professionals
- Educators
- Healthcare Workers
- Customer Service Representatives
- Anyone looking to improve their communication skills in challenging situations

