Listening Skills – The Ultimate Workplace Soft Skills




Course Overview:
Effective listening is one of the most valuable soft skills in the workplace. This course, Listening Skills – The Ultimate Workplace Soft Skills, helps you master techniques to improve your listening abilities, making you a more active and engaged team member. Through simple yet powerful strategies like using body language, managing distractions, and asking for clarification, you’ll enhance your communication skills and contribute to a more productive work environment. Whether you’re engaging with colleagues, clients, or managers, mastering listening skills will elevate your professional relationships and efficiency. By honing your ability to listen, you’ll become more adept at responding, connecting emotionally, and managing conversations for positive outcomes. This course is perfect for anyone looking to enhance their interpersonal skills and create a reputation as a reliable and attentive communicator.
Why Enroll in this Course?
Enrolling in Listening Skills – The Ultimate Workplace Soft Skills at Course Plus is the best investment you can make in your career. Effective listening is essential for understanding, collaboration, and building strong relationships in any workplace. This course offers practical strategies, such as managing distractions and mastering non-verbal communication, to help you become an exceptional listener. With techniques like summarizing conversations and using body language to your advantage, you’ll gain confidence in your ability to communicate and engage with colleagues. Furthermore, this course equips you with tools to assess and improve your listening skills, ensuring long-term success in your professional life. You’ll see immediate improvements in your workplace communication, setting you up for career advancement and increased productivity.
Investment Value:
- Learn actionable techniques for becoming an exceptional listener.
- Improve your emotional intelligence and workplace communication.
- Increase your productivity by reducing misunderstandings and improving collaboration.
- Gain a reputation as a reliable and effective communicator.
- Improve both personal and professional relationships through enhanced listening.
Technical Specifications:
- Course Level: Beginner to Intermediate
- Course Format: Self-paced online learning
- Access: Lifetime access upon enrollment
- Certificate: Completion certificate provided upon finishing the course (on demand)
- Devices Supported: Desktop, Laptop, Mobile (via web browser)
Learning Outcome
- Improve your listening skills in various workplace situations.
- Recognize and overcome common listening traps (e.g., distractions, multitasking).
- Use body language effectively to improve communication.
- Ask for clarification to ensure full understanding.
- Master the art of not interrupting during conversations.
- Improve emotional intelligence by connecting at an emotional level.
- Engage in conversations at the right moment.
- Use pen and paper tools to enhance listening and understanding.
- Summarize conversations and send effective follow-up emails.
- Gain recognition as a great listener in your workplace.
Conclusion
Effective listening is an essential skill for workplace success. With this course, you’ll learn actionable techniques to become a better listener and communicator. Start your journey to improve professional relationships and career growth today.
Next Steps:
- Register on Course Plus platform
- Access course materials
- Join community discussions
- Earn certification
Course Curriculum
LISTENING SKILLS – THE ULTIMATE WORKPLACE SOFT SKILLS
-
Quick Wins – The Cell Phone Secret to Good Listening Skills
02:00 -
Stacking the Listening Environment in Your Favor
05:00 -
The Telephone Listening Trap Will Never Catch You Again
02:00 -
Housekeeping Note Sometimes You should Turn OFF Your Listening Skills
02:00 -
Setting Just One Agenda Item Listening
03:00 -
It Is Incredibly Easy to See How Well You Are Listening – Test
02:00 -
It’s Even Easier to Listen When You Do This
05:00 -
Technology Will Eat Your Brain Unless You Do This
05:00 -
Using Your Most Effective Body Language Tool
04:00 -
The Best Listening Body Language From the Neck Down
04:00 -
Reading the Speaker’s Body
04:00 -
Connecting At the Emotional Level with Your Colleague To Hear All
02:00 -
Mastering the Art of NOT Interrupting
03:00 -
Asking for Clarification Is A Great Form of Listening
02:00 -
Engaging in Conversation at Just the Right Time
03:00 -
Strong Listening Creates Strong Reactions From You
02:00 -
Honing Your Sense of Timing and Judgment to Make You a Great Listener
03:00 -
Using The Magic of Pen and Paper Tools to Your Advantage
04:00 -
Summarizing the Conversation Is Great for You and Your Colleague
05:00 -
The One-Page Email Memo Summary Aces the Listening Skills Test – Every Time!
04:00 -
Conclusion – Your New Reputation As a Great Listener!
03:00
Student Ratings & Reviews
-
LevelIntermediate
-
Duration1 hour 9 minutes
-
Last UpdatedFebruary 25, 2025
A course by
Material Includes
- 24/7 Support
- Online e-learning platform
- Interactive modules
- Video-based instruction
- Practical exercises
- Certification (on demand)
- Assessment on demand
Requirements
- Minimum age: 18 years
- Access to a computer with internet
- Willingness to learn and engage
Target Audience
- Managers, team leaders, and employees looking to improve their communication and listening skills.
- Individuals wanting to improve interpersonal skills for personal and professional growth.
- Those in leadership positions aiming to enhance team collaboration and emotional intelligence.
- To better understand and resolve workplace communication issues.
- To improve client interactions and customer satisfaction.
- Boost your employability by becoming an exceptional listener.

